Privacy Policy

CareerLaunchHub ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our courses or programs
• Fill out application forms or contact forms
• Subscribe to our newsletter or communications
• Participate in surveys or promotions
• Contact our customer support team

This information may include:

• Full name
• Phone number
• Mailing address
• Career information and educational background
• Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing actions, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing your course enrollment and providing educational services
• Communicating with you about your account, courses, and updates
• Responding to your inquiries and providing customer support
• Sending you marketing communications (with your consent)
• Improving our website, services, and user experience
• Analyzing usage patterns and trends
• Preventing fraud and ensuring security
• Complying with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and performance
• Provide personalized content and advertisements

You can control cookie preferences through your browser settings. However, disabling cookies may limit certain features of our website.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you, including:

• Payment processors
• Email marketing platforms
• Customer relationship management systems
• Analytics providers
• Cloud hosting services

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as:

• Compliance with legal obligations
• Protection of our rights and property
• Prevention of fraud or security issues
• Protection of personal safety

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure socket layer (SSL) technology
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Portability: Request transfer of your information to another service
• Withdraw Consent: Withdraw consent for processing at any time

To exercise these rights, please contact us at the information provided below.

7. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), we process your personal information in accordance with the General Data Protection Regulation (GDPR). We rely on the following legal bases:

• Consent: You have given explicit consent for processing
• Contract: Processing is necessary to fulfill our contract with you
• Legal Obligation: Processing is required by law
• Legitimate Interests: Processing is necessary for our legitimate business interests

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

11. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.

12. Marketing Communications

If you have consented to receive marketing communications, we may send you promotional materials about our courses, services, and special offers. You can opt out of these communications at any time by:

• Clicking the unsubscribe link in our emails
• Contacting us directly
• Updating your communication preferences in your account

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

CareerLaunchHub
542 Market Street, Suite 1800
San Francisco, CA 94104
Phone: +1 415 738 2946
Business Hours: Monday - Friday, 8:00 AM - 6:00 PM PST

15. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

We do not sell personal information to third parties.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.